PRIVACY POLICY

Effective Date: January 1, 2026
Last Updated: December 17, 2025

The Virtual Pix Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT
We may collect the following types of information:

  • Personal Information

When you purchase a service, fill out a form, or contact us, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Billing and payment details (processed securely by third-party providers)
  • Brand details, product information, and creative preferences submitted through questionnaires

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This data helps us improve website performance and user experience.

2. HOW WE USE YOUR INFORMATION
We use your information to:

  • Deliver and manage our services
  • Communicate with you about your project or purchase
  • Send transactional emails (such as confirmations, agreements, and delivery notices)
  • Provide customer support
  • Improve our website, services, and offerings
  • Send marketing emails or updates

We do not sell or rent your personal information to third parties.

3. PAYMENT PROCESSING
All payments are processed securely through third-party payment providers (such as Stripe, PayPal, or similar platforms).

The Virtual Pix Co. does not store or have access to your full credit card or payment details. Payment providers handle this information in accordance with their own privacy and security policies.

4. EMAIL COMMUNICATIONS

If you provide your email address, we may send:

  • Transactional emails related to your purchase or project
  • Important service-related updates
  • Optional marketing or educational emails

You can opt out of marketing emails by clicking the “unsubscribe” link in any email.

5. HOW WE SHARE INFORMATION
We may share your information only when necessary to:

  • Process payments
  • Deliver services
  • Operate our website and business systems (e.g., email platforms, form providers, analytics tools)

All third-party service providers are required to protect your information and use it only for authorized purposes.

6. DATA SECURITY
We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure.

By using our website, you acknowledge and accept this risk.

7. PORTFOLIO & MARKETING USE
Unless otherwise requested in writing prior to delivery, The Virtual Pix Co. may display completed work (including images and brand visuals) in our portfolio, website, or marketing materials.

8. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies or similar technologies to:

  • Improve functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, though some features of the website may not function properly as a result.

9. YOUR RIGHTS & CHOICES
Depending on your location, you may have the right to:

  • Access or request a copy of your personal information
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To make a request, please contact us at hello@thevirtualpixco.com
.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We encourage you to review their privacy policies separately.

11. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

Continued use of our website or services indicates acceptance of the updated policy.

13. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@thevirtualpixco.com.